TESM announced today that it has achieved the ServiceNow® Gold Services Partner designation. This achievement recognises TESM’s commitment to training and product expertise, certification, and outstanding customer satisfaction in delivering ServiceNow® excellence.
Patrick O’Connor, CEO of TESM said, “We are very proud of our partnership with ServiceNow®. The capabilities of ServiceNow®, along with our depth of experience with the platform, ensures that we unlock enormous value for our customers, helping them achieve maximum return on their ServiceNow platform investment. We continue to be the partner of choice in the delivery of some of ServiceNow’s largest and most complex implementations in highly regulated industries.
TESM retains a business model focused purely on ServiceNow® and this is reflected in our achievement of Gold Partner status. To achieve this status, we needed an average customer satisfaction score of above 8.5 out of 10. We have easily exceeded this, which is a huge credit to the outstanding work that all of the team delivers to our customers.”
The ServiceNow® Services Partner Program recognises partners based on their experience, expertise, competencies and specialisations. TESM has set themselves apart from other ServiceNow® partners in order to achieve Gold Services Partner status due to their depth of knowledge, expertise and the experience retained within the company. It’s important for organisations to choose a partner who has high levels of achievement within the ServiceNow® Services Partner Program, as it ensures they are committed to staying up to date on the latest product developments of the ever-expanding capabilities offered by ServiceNow®.