Security Operations

The challenge

The disconnect between security and IT and the traditional approach to incident-response coordination across organisations results in a completely inefficient process for identifying and responding to threats.

The response is generally too slow and very complex.

Think about this:

• How long does it take your team to resolve security incidents on average?
• What kind of records do you have so you can repeat the process next time something similar happens?

Many organisations have several security products, provided by different suppliers with little communication between them. Issues are often missed due to the sheer volume of alerts and notifications – creating a very noisy environment.

The result is long discovery and remediation times. In addition, visibility is lacking as remediation is tracked by spreadsheet or email, making tracking and reporting very difficult.

Solving these issues will allow you to deliver a faster, more efficient security response, connect security and IT, and thoroughly understand your security posture.

The solution

You need to be able to:

• deliver a faster, more efficient security response connecting security and IT
• clearly understand your security posture

TESM is able to provide these skills through the experience of our consultants, strengthened by industry partners. We offer an outcome-based service for Security Operations to transition your business from manual security response processes to resolving real security threats, fast.

We work with organisations to design and build coherent security operations processes with a focus on continuous compliance and information risk management. Using intelligent workflows, orchestration, and a strong collaboration between IT security and IT operations, businesses can prioritise and resolve security threats more quickly.

Using ServiceNow® Security Operations, we bring domain expertise and enterprise class technology together, supporting your key security processes to:

• Identify legitimate assets and systems
• Protect assets by proactively increasing the strength of defences
• Detect reconnaissance, or attacks, as they occur
• Respond by blocking network traffic, and shutting down harmful processes
• Recover and restore data, and restart systems

Utilising the ServiceNow® single platform for responding to incidents and vulnerabilities across security and IT, TESM will transform your security operations. We will augment your incident response capabilities and enable your team to identify threats and vulnerabilities and coordinate efforts for an efficient remediation.

Automation allows your team to focus on more complex problems rather than manual tasks. And you will have accurate data visible in order to continuously assess your security posture.

We would love to work with you to solve your Security Operations challenges. Please give us a call or fill in the form below and we will be in touch.

Get in touch

To learn more, download our data sheet, or use the form below.

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