Your business needs complete confidence that your ServiceNow® investment is being optimised, operated and maintained by knowledgeable and experienced professionals. To meet these needs, organisations are increasingly outsourcing some, or all, of their ServiceNow® requirements.
Sourcing and retaining skilled, in-house ServiceNow® resources is an ever-increasing challenge. Managing and maintaining the platform requires not only a skilled resource, but also a commitment of time and effort.
The TESM Managed Service practice is engineered to meet the specific needs of ServiceNow® customers. Our expert team provides turnkey administration, operation, support and governance of your ServiceNow® platform.
The team will manage all aspects of your ServiceNow® implementation, including:
- Keep the lights on operation
- Ongoing service assurance
- Defect management
- ServiceNow® administration
- Systems upgrades and patch management
- Release management
- Enhancements and business as usual development
- Knowledge management
- Continual service improvement activities
- Service reporting
Get in touch
Please download the data sheet for more information about our managed services, or do get in touch.
Get in touch
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