TESM Operational Risk Register

Why do you need the TESM Operational Risk Register?

ServiceNow® handles scheduled risk very well, but not ad-hoc risks. TESM’s Operational Risk Register reduces the time required to track risk events in ServiceNow®. It provides this functionality immediately, without the need to customise the GRC module to include it. The application is scoped and therefore very simple to maintain and upgrade.

Additional benefits include:

• Using operational risks to enhance your risk framework helping you to find missing areas of risk modelling
• Preventing pollution of your risk framework with unnecessary, inaccurate risks or issues
• Delegation of operational risk tasks for faster mitigation of risk
• Improvement of service owner situational awareness by allowing them to link services to operational risks
• Validation of risk scores using real and events
• Recording and quantification of financial services loss events

Features and capability

The TESM Operational Risk Register allows users to:

• Log and triage dynamic, ad-hoc operational risk events
• Process and aggregate financial loss events by service, with the ability to handle recovered losses
• Use pre-built analytics and reports to measure risk events
• Link operational risk to your enterprise risk framework
• Promote events to risks or issues when required
• Link recurring events together to aggregate data
• Gather event data for other business areas in near real-time
• Log GDPR data breaches directly from the Operational Risk Register
• Create delegated operational risk tasks for faster risk mitigation
• Operational risk portal access for internal and external users

Download the datasheet:

Relevant links:

Governance, risk and compliance (GRC)

GDPR application

Pre-built GRC