CMDB – Cutting the Gordian Knot, Part 3
In the next few blog posts I am going to talk about discovery tools and how they are evolving to support the goal of an…
ServiceNow Accelerators – Buyer beware!
Over the course of my last 12 years working with ServiceNow one subject that keeps repeating is that of Accelerators. These are typically partner provided…
Digital Transformation – from Menu to Marketplace
Some years ago, I found myself part of an exercise to create a service catalog for the organisation I was working for. At the time…
CMDB – Elevating your data to the cloud
Digital transformation is the zeitgeist of the moment for many businesses: this year most are transforming themselves digitally in some way or form. What does…
CMDB – Cutting the Gordian Knot, part 2
The legend of the Gordian knot was one of a supposedly unsolvable problem, a knot comprising several knots so tightly entangled it was impossible to…
CMDB – Cutting the Gordian knot – part 1
IT today is more than ever Information technology. While the creation, manipulation and use of data is nothing new, today it has taken on new…