Cloud computing is a compelling proposition. And while the cloud promises to solve many of the challenges of traditional IT, it presents many new ones, with perceived and actual risks involved. TESM and autonomic platform provider, Turbonomic, have partnered up to help customers unlock the benefits of the cloud—while reducing the risks, and resource-intensive work, that organisations could otherwise anticipate during, and after, the transition to the cloud.
Customers are facing increasing complexity as they migrate to the cloud, which is challenging the traditional governance disciplines delivered by mature ITSM solutions.
Will my workload function on the cloud?
Will the business case stack up? Now and in the future?
Will my business be compromised? Are we meeting regulatory requirements and obligations?
Building on ServiceNow technology and extensive ITSM experience and expertise, TESM and Turbonomic have partnered to deliver an integrated solution that tackles these challenges. By leveraging software to automate the decision-making process, maintenance of optimal performance and cost is achieved, without jeopardising compliance and regulatory requirements. The result is a 360-degree IT Service Management (ITSM) and IT automation solution that enables customers to maximise all the benefits of a private, hybrid, or public cloud, with autonomic performance assurance and application scaling.
Alignment is delivered across the three key dimensions: Technical, Commercial and Operational – ensuring that service assurance, cost effectiveness and operational compliance requirements are all addressed.
Customers using the Turbonomic-powered TESM solution, fully integrated with ServiceNow, will achieve:
- Automated performance – automatically execute decisions to meet performance expectations of the business
- Automated provisioning – provision new workloads based on real-time infrastructure availability and performance or resource (and compliance) requirements of the workload
- Compliance – assigned workload compliance requirements will be automatically ensured
“In short, TESM provides the human interface, through ServiceNow, and Turbonomic manages the technology, ensuring that effective governance and automation is maintained and over-bearing bureaucracy and uncontrolled IT consumption is prevented.” Stuart Hasking, Strategic Consultant.
TESM, ServiceNow integration specialists, has helped customers implement modern, effective ITSM solutions in highly-regulated industries since launch in 2013. These same customers, and others like them, need to fully exploit the benefits of cloud computing to compete.