Privacy Notice – United Kingdom, Ireland and the Channel Islands
At TESM Ltd we recognise that we have a fundamental responsibility to ensure that we protect the information entrusted to us by our clients, our website visitors and all those with whom we communicate. This is critical for our reputation and also for meeting the legal and regulatory requirements to safeguard customers. We also believe it is important to be transparent as regards our information handling.
Information collected through the website
From time to time you may be asked to submit personal information (e.g. name, email address, etc.) in order to receive further information or to improve the service we offer. We will only use the information for the stated or agreed purposes and ensure that it is only available to those with a legitimate need to have access to it.
TESM Ltd will act in accordance with current UK legislation and aims to meet current Internet best practice. You may request to stop receiving information from TESM Ltd at any time by emailing firstname.lastname@example.org.
Where website visitors wish to provide us with information relating to other individuals, they must obtain prior consent from the people concerned.
We do not generally seek to identify our website visitors or collect information regarding their use of this site. In order to improve our website, we may track which pages you visit and for how long, but we will not use this information to identify you personally.
Privacy of communications
Please note that, for business purposes and in order to monitor compliance with legal and regulatory obligations, we reserve the right – where permitted by local law – to review the content of emails and instant messages passing through our IT systems, and to record telephone calls routed via our telephone systems. We will only do so, however, to the extent permitted by local laws. Kindly bear this in mind when communicating with our staff.
We reserve the right to share your information with other entities within TESM Ltd and with affiliates, as well as with the TESM’s agents and service providers as permitted by law. We will not otherwise share your personal information with external third parties without your consent, except where required or permitted by law.
When making the disclosures referred to above, we may transfer your information to countries which have a lower standard of data protection than in your home jurisdiction. Wherever practicable, however, we will require the recipients to provide an appropriate level of protection for your information.
We will only retain information about you for as long as necessary to fulfil the purpose for which it was collected or to comply with legal or internal policy requirements. However, if a website visitor wants his or her personal data removed from our databases, we will delete their information upon written request, so long as permitted by legal and regulatory rules.
We may use “cookies” to enhance your user experience while visiting our website. Cookies are small text files which are stored on your hard drive. There are two different types of cookies. Session cookies are temporary and erased when you close your browser. Persistent cookies remain on your hard drive until you erase them or they expire. We may use persistent cookies to recognise previous visitors when they return but only the cookie on your computer is identified.
Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. The instructions for this is usually found via your browser’s Help function. You can delete cookies already on your hard drive at any time.
Scope of this notice